Our ID and passport scanning solution enables seamless completion of error-free guest registration cards, maintains a record of loyal guests, blocks out individuals on the "Do Not Rent" list, and provides compelling evidence to prevent chargebacks.
IDGuru provides state-of-the-art solutions to optimize the effectiveness and security of hotel operations. Using advanced technology, IDGuru scans and reads various travel documents such as state IDs, driver's licenses, passports, and similar forms of identification. It electronically stores the ID information in its database, which it uses to automatically and accurately complete guest registration cards in your hotel software without errors.
Our AI-enabled algorithms ensure that guest travel documents are seamlessly scanned and accurately read, providing real-time data extraction and secure storage. This innovative solution enables hotels to streamline their check-in process and enhance the guest experience, while minimizing errors and reducing check-in times.
Our Guest verification and Do Not Rent (DNR) tracking system enables local and same-ownership hotels to maintain a centralized database of blacklisted guests. This ensures the safety and security of all guests. This cutting-edge solution enhances the efficiency of guest verification and helps hotels provide personalized service.
Our system seamlessly integrates with Hotel PMS to automatically populate guest data, eliminating the need for manual data entry and minimizing the risk of errors. With this innovative solution, hotels can streamline their operations and enhance the guest experience, while ensuring the accuracy and security of their guest data.
Watch how IDGuru integrates seamlessly with leading hotel property management systems for a frictionless digital check-in experience.
The hotel front desk should work smart and focus more on guest services rather than spending time on time-consuming data entry and guest validation tasks.
Scan guest ID document(s) and read guest details automatically.
Review guest details and validate guest profiles under the DNR database.
Automatically fill the guest registration form in your PMS with 100% accurate guest information.
IDGuru automates guest check-in for Windows systems and web apps, populating ID data seamlessly. It supports major hotel PMS for universal compatibility. Streamline check-ins with IDGuru's efficiency.
IDGuru stores guest PII data using 256-bit AES encryption, representing the toughest data storage security standard.
IDGuru is SOC 2 Type II, GDPR, CCPA, ISO 27001, ISO 9001, and PCI DSS certified — ensuring the highest global standards for data security and privacy.
Circle enables management groups or properties under the same ownership to create a private Do Not Rent (DNR) Circle.
The IDGuru scanner hardware is specifically designed to operate in high-volume environments.
Seamless integration with leading PMS solutions, ensuring compatibility and streamlined workflows for maximum efficiency.
Our commitment to client success is unwavering. We derive our satisfaction from seeing our clients genuinely happy with the results we deliver.
IDGuru operates as a fully localized system, storing all guest information and PII data within your infrastructure for maximum security and compliance. It functions seamlessly within your private network, independent of internet connectivity. We never access your local data. Optionally, our automatic remote backup feature syncs with your personal Google Drive account, ensuring convenience while maintaining your control over data. Our commitment to strict data privacy means your information stays exclusively yours. With IDGuru, your data remains securely within your grasp. Period.
IDGuru meets the highest global standards for data security, privacy, and quality management — so you can trust your guest data is always protected.
SOC 2 Type II
GDPR
CCPA
ISO 27001
ISO 9001
PCI DSS
IDGuru is meticulously designed and developed by a highly skilled team of software engineers with a combined experience of 65 years in the hospitality segment. These talented individuals have served as software developers, bringing their extensive expertise. With a deep understanding of the industry's unique requirements, the team has crafted IDGuru from scratch, ensuring that it is a product of their ingenuity.
One remarkable aspect of IDGuru is its independence from third-party interfaces or companies. By not relying on external entities, we guarantee unparalleled control over the user experience. This self-contained approach enables us to deliver the absolute best end-user experience possible. For any additional information or inquiries, please email us at info@IDGuru.net.
Unlock Simple, Smooth & Secure check-ins with IDGuru's cutting-edge Hotel ID scanning technology at an affordable price.
IDGuru offers versatile solutions that integrate with the most popular PMS and hotel brands. This allows hotels to leverage our advanced technology, streamline their operations, and enhance the guest experience, regardless of their PMS or brand.
🔗 Our universal technology is designed to work with any PMS — even if it's not listed above. Give us a call and we'll get you set up.
Everything you need to know about IDGuru's hotel ID and passport scanning system and how it automates guest registration.
IDGuru is a hotel ID and passport scanning solution that automates guest registration by scanning travel documents such as driver's licenses, state IDs, and passports. It reads guest data in under 5 seconds, auto-fills hotel PMS fields, and maintains a Do Not Rent (DNR) database to prevent check-in of blacklisted guests. IDGuru is part of the INNGuru Suite of hospitality technology products.
IDGuru is built on a 100% in-house, self-developed ID scanning algorithm — unlike many competitors that rely on third-party scanning technology. This gives us full control over accuracy, speed, and reliability.
IDGuru can read virtually any form of identification worldwide — including plastic IDs, digital IDs displayed on mobile screens, paper-based IDs, email confirmations, and even damaged or partially worn documents.
IDGuru also offers a private Do Not Rent (DNR) network exclusively between your own properties. Unlike public DNR databases, your guest data remains entirely within your control — never shared outside your hotel group.
IDGuru works in three steps: (1) Scan the guest's ID or passport using the IDGuru scanner hardware. (2) The AI reads and validates guest details against the DNR database. (3) Guest information is automatically written into your hotel PMS registration form with 100% accuracy. The entire process takes approximately 5 seconds.
IDGuru integrates with over 35 property management systems including SynXis Property Hub (Wyndham), IHG HotelKey, Choice Advantage, Opera PMS/Opera Cloud, Visual Matrix, AutoClerk, Mews, Cloudbeds, Jonas Chorum, SkyTouch, WebRezPro, innRoad, OYO, Red Roof, Magnuson PMS, Check-Inn by Innsoft, and many more. IDGuru is designed to work with any Windows-based or web-based PMS.
IDGuru starts at $399 which includes the scanner hardware, software core license, professional installation, staff training, and the first year of technical support. A limited-time leasing option is available for qualified buyers. Contact our sales team at +1 (866) 767-2771 for full pricing details.
IDGuru Circle enables hotel management groups or properties under the same ownership to create a private Do Not Rent (DNR) database. When a guest is flagged at one property, all properties in the Circle are instantly notified during check-in. This prevents blacklisted guests from checking in at sister properties and enhances safety across the entire hotel group.
IDGuru captures a date and time-stamped record of every guest check-in along with a copy of the guest's ID, providing irrefutable proof of physical presence at the property.
When a chargeback occurs, IDGuru offers single-click chargeback evidence generation — allowing you to instantly compile and attach the signed registration card, a scanned copy of the guest's ID, authorization forms, room damage photos, and any other supporting documents into one comprehensive evidence package.
Yes. IDGuru holds SOC 2 Type II, ISO 27001, ISO 9001, and PCI DSS Type 1 certifications and is fully compliant with GDPR and CCPA regulations. All guest PII data is protected with AES-256 encryption and stored locally on the hotel's own system, giving hotels complete control over guest information.
